Privacy Policy for Shine Concepts Pty Ltd T/A Beyond Borders Moto Tours
ABN: 42 625 625 783
CAN: 625 625 783
Effective Date: 09/09/2024
Information We Collect
We collect the following types of personal information to facilitate your travel arrangements and provide our services:
- Personal Identification Information:Full name, passport details, driving licenses (both local and international), travel visa details, nationality, and date of birth.
- Contact Information: Email address, phone number, and physical address.
- Travel Information Flight details, itinerary, accommodation preferences, and emergency contact information.
- Payment Information: Credit card details, bank account information, and billing address (used only for payment processing and not stored after payment is complete).
- Uploaded Documents: Copies of passports, driver’s licenses, travel insurance policies, and other documents relevant to travel.
How We Use Your Information
The information we collect from you is used solely for the purpose of delivering our motorcycle tour services, including but not limited to:
- Booking and managing your tour reservations.
- Obtaining necessary travel permits and local authorizations.
- Providing you with information about your itinerary, travel updates, and required documents.
- Communicating with you regarding tour-related activities and support.
- Ensuring compliance with local government requirements for permits, visas, and other legal documentation.
How We Collect Information
We collect your personal information in the following ways:
- Directly from You When you create an account on our website, fill out forms, upload documents, make inquiries, or contact us directly.
- Automated Technologies When you interact with our website, we may collect information through cookies and similar technologies to improve user experience and website functionality.
Account Creation and Document Uploads
When you create an account on our website, you will have the ability to upload the following documents:
- Passport and visa copies.
- Driving licenses (both local and international).
- Travel insurance documents.
- Flight details and itinerary.
These documents will be used exclusively to facilitate your travel for our motorcycle tours. You can access, modify, or delete your personal information and uploaded documents at any time by logging into your account.
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Encryption All personal and sensitive information is encrypted when transmitted over the internet using Secure Socket Layer (SSL) technology.
- Restricted Access Access to personal information is limited to authorized personnel who require it to provide services. Our staff and contractors are subject to confidentiality agreements.
- Secure Storage Uploaded documents and personal information are stored on secure servers with advanced firewall protection.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except as necessary to provide our services or as required by law. We may share your information with:
- Local Authorities and Governments: To obtain travel permits, visas, and other required documentation.
- Third-Party Service Providers: We may share your information with trusted third parties who assist in organizing travel logistics, including hotels, airlines, insurance providers, and ground transport services. These third parties are required to keep your information confidential and secure.
- Legal Compliance We may disclose your personal information if required to do so by law or to respond to legal requests from government authorities.
Retention of Your Information
We retain your personal information and uploaded documents for the duration of your booking and until your tour is completed. Once the tour concludes, we will retain your information only for the period necessary to comply with legal obligations, dispute resolutions, or enforce our agreements.
You can request the deletion of your personal information and documents at any time, except where we are required by law to retain certain information.
Your Rights
- Access: Request access to your personal data and obtain a copy of the information we hold.
- Rectification: Request correction of any inaccurate or incomplete personal data.
- Deletion: Request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
- Data Portability: Request the transfer of your personal data to another service provider.
- Withdraw Consent: If you have provided consent for data collection, you can withdraw it at any time.
To exercise any of these rights, please contact us at ride@beyondbordersmototours.com .
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze site traffic, and serve targeted advertisements. Cookies are small files that a site transfers to your device's hard drive through your web browser (if you allow) that enables the site to recognize your browser and capture certain information. You can choose to disable cookies through your browser settings, but this may limit the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any external sites you visit.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we will notify users by updating the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:
Beyond Borders Moto Tours (Shine Concepts Pty Ltd)
Email Address ride@beyondbordersmototours.com
Phone Number +61 433 019 319