Privacy Policy

Privacy Policy for Shine Concepts Pty Ltd T/A Beyond Borders Moto Tours

ABN: 42 625 625 783
ACN: 625 625 783
Effective Date: 09/09/2024

At Beyond Borders Moto Tours (operating under Shine Concepts Pty Ltd), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website and services. By using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of personal information to facilitate your travel arrangements and provide our services:

• Personal Identification Information: Full name, passport details, driving licenses, visa details, nationality, and date of birth.
• Contact Information: Email address, phone number, and physical address.
• Travel Information: Flight details, itinerary, accommodation preferences, and emergency contacts.
• Payment Information: Credit card or bank details used for payment processing only.
• Uploaded Documents: Passport copies, licenses, insurance policies, and related documents.

How We Use Your Information

The information we collect from you is used solely for the purpose of delivering our motorcycle tour services, including but not limited to:

• Booking and managing your tour reservations.
• Obtaining necessary travel permits and local authorizations.
• Providing you with information about your itinerary, travel updates, and required documents.
• Communicating with you regarding tour-related activities and support.
• Ensuring compliance with local government requirements for permits, visas, and other legal documentation.

How We Collect Information

We collect your personal information in the following ways:

• Directly from You: When you register, submit forms, upload documents, or contact us.
• Automated Technologies: Cookies and tracking tools used to enhance website functionality.

Account Creation and Document Uploads

When you create an account on our website, you will have the ability to upload the following documents:

• Passport and visa copies.
• Driving licenses.
• Travel insurance documents.
• Flight details and itineraries.

These documents will be used exclusively to facilitate your travel for our motorcycle tours. You can access, modify, or delete your personal information and uploaded documents at any time by logging into your account.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Encryption: Secure transmission using SSL technology.
• Restricted Access: Limited to authorized personnel only.
• Secure Storage: Data stored on protected servers with firewalls.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except as necessary to provide our services or as required by law. We may share your information with:

• Local Authorities and Governments: To obtain travel permits, visas, and other required documentation.
• Third-Party Service Providers: We may share your information with trusted third parties who assist in organizing travel logistics, including hotels, airlines, insurance providers, and ground transport services. These third parties are required to keep your information confidential and secure.
• Legal Compliance: We may disclose your personal information if required to do so by law or to respond to legal requests from government authorities.

Retention of Your Information

We retain your personal information and uploaded documents for the duration of your booking and until your tour is completed. Once the tour concludes, we will retain your information only for the period necessary to comply with legal obligations, dispute resolutions, or enforce our agreements.

You can request the deletion of your personal information and documents at any time, except where we are required by law to retain certain information.

Your Rights

• Access: Request access to your personal data and obtain a copy of the information we hold.
• Rectification: Request correction of any inaccurate or incomplete personal data.
• Deletion: Request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Data Portability: Request the transfer of your personal data to another service provider.
• Withdraw Consent: If you have provided consent for data collection, you can withdraw it at any time.

To exercise these rights, contact us at ride@beyondbordersmototours.com.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze site traffic, and serve targeted advertisements. Cookies are small files that a site transfers to your device's hard drive through your web browser (if you allow) that enables the site to recognize your browser and capture certain information. You can choose to disable cookies through your browser settings, but this may limit the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any external sites you visit.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we will notify users by updating the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.